Maca Privacy & Cookie Policy
1. Introduction
Welcome to Maca S.r.l. . Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with us, or book a trip.
By using our website and services, you consent to the collection, processing, and storage of your personal data as outlined in this policy.
If you have any questions or need clarification, please contact us at hello@bymaca.com.
2. Data Controller
Maca S.r.l. is the data controller responsible for processing your personal data in compliance with applicable laws, including Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and other relevant privacy laws.
3. Information We Collect
We collect different types of personal data to provide and improve our services.
a) Personal Information You Provide
When booking a trip, subscribing to our newsletter, or contacting us, we may collect:
- Name and surname
- Email address
- Phone number
- Payment details (processed securely)
- Any personal preferences or special requests related to your trip
b) Data Collected Automatically (Browsing Data & Cookies)
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and settings
- Website usage data, including pages visited, time spent, and referral links
- Cookies and tracking technologies (see Section 9 – Cookies for more details)
This data is used for analytics, security, and improving our services.
4. How We Use Your Information
We process your data to:
- Manage bookings and process payments
- Provide customer support
- Improve website functionality and user experience
- Send trip updates and promotional offers (you can opt-out at any time)
- Comply with legal obligations
Your personal data is only used for legitimate purposes and never sold to third parties.
5. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
a) Trusted Service Providers
We work with third-party vendors who assist with:
- Payment processing
- Website hosting & analytics
- Email marketing (only with consent)
These service providers only process your data on our behalf and in compliance with GDPR regulations.
b) Legal and Security Obligations
We may disclose personal data if required by law, court order, or to protect our legal rights, property, or safety.
6. Data Retention
We only keep your personal data for as long as necessary to fulfill the purposes outlined in this policy. The retention period varies depending on the type of data:
- Booking information: Retained for legal and tax purposes (typically up to 7 years)
- Marketing communications: Stored until you opt-out
- Website analytics: Retained for a limited time for security and optimization purposes
Once the retention period expires, we securely delete or anonymize your data.
7. Your Rights Under GDPR
As a user, you have the following rights regarding your personal data:
- Access & Correction: You can request access to your personal data and ask us to correct inaccurate information.
- Erasure (Right to be Forgotten): You may request the deletion of your data unless legal obligations prevent us from doing so.
- Restrict Processing: Under certain conditions, you can request that we limit how we process your data.
- Data Portability: You can request a copy of your personal data in a structured format.
- Object to Processing: You can object to processing for direct marketing purposes.
- Withdraw Consent: If you previously consented to data processing, you can withdraw your consent at any time.
To exercise these rights, contact us at hello@bymaca.com. If you believe your data rights have been violated, you also have the right to file a complaint with your local Data Protection Authority.
8. Data Security
We take security seriously and have implemented measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption for secure transactions
- Restricted access to personal data
- Regular security updates and monitoring
However, no online system is 100% secure. While we do our best to protect your data, you should also take precautions, such as using strong passwords and avoiding sharing personal information via unsecured networks.
9. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website performance.
a) What Are Cookies?
Cookies are small text files stored on your device when visiting a website. They help websites remember user preferences and improve functionality.
b) Types of Cookies We Use
- Essential Cookies: Necessary for website operation (e.g., navigation, security).
- Analytics Cookies: Help us understand user behavior and improve our website (e.g., Google Analytics).
- Marketing Cookies: Used for personalized ads and email marketing (only with consent).
c) Managing Cookies
You can manage or disable cookies through your browser settings. However, blocking cookies may impact website functionality.
For more details, refer to our Cookie Policy section.
10. Third-Party Links
Our website may contain links to external sites (e.g., social media, partners). We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing any personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business operations. Any modifications will be posted here with the revised effective date at the top of this page. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:
Maca S.r.l.
Email: hello@bymaca.com
P.Iva/ VAT : 02403780683
Address: Via Caravaggio 25, 65125 Pescara
By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy.
Maca Cookie Policy
This Cookie Policy explains how Maca uses cookies and similar tracking technologies on our website.
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience.
2. Types of Cookies We Use
- Necessary Cookies: Required for the website to function properly.
- Performance Cookies: Help us analyze site performance and improve usability.
- Functional Cookies: Remember your settings and preferences.
- Marketing Cookies: Used for advertising and remarketing (only enabled with your consent).
3. How to Manage Cookies
You can accept, reject, or customize cookie preferences via our cookie banner or by adjusting browser settings. Keep in mind that disabling cookies may affect website performance.
4. Updates to This Policy
We may revise this Cookie Policy periodically. Any changes will be updated here.
For any questions regarding our cookie usage, please contact us at hello@bymaca.com.
Maca S.r.l.
Email: hello@bymaca.com
P.Iva/ VAT : 02403780683
Address: Via Caravaggio 25, 65125 Pescara
By using our website and services, you agree to the terms of this Privacy Policy and Cookie Policy.